Feel free to ask me any questions to be on the safe side! My name is Alexandra, I worked as a stylist in Europe. My photos are my article description – I will mention the way the dress/ item fits (if not according to the size given in the label tag).. My mannequin is a size 8. I never make photos look nicer- no filter. If an item does not arrive in time- please check the tracking- and on top I can always supply you with the original lodging receipt. PS: I like common sense. It is normal to wash a 2nd hand dress bought online before wearing. I do not have the time and capacity to wash all my items. I provide measurements in my photos- please check them! I do not entitle you for a return because you forgot to check them. My description of a colour can differ from your perception- so have a look at photos- if unsure please get in touch with me. Chester & Smokey are my ginger cats- they love disturbing me while working- or sit on the pool table where I take the measurements. So there could be an occasional cat hair. I fold my items, put them in freezer bags and label them to store them in boxes. This way they are protected and they are ready to send. Please write a polite message to me and I will do anything to sort out the issue. Kind and polite customers I really do like and prefer…. (suits more my personality- and communication with these kind of people works really well). I do not hesitate to add “other” buyers onto my blocking list. Please get in touch again. Sometimes all labels are missing. I clearly state this in my article description. When I write: dress had clearly been washed and worn- does mean it is in a preloved condition and not!! In an as new condition. Please consider that I sell here to make a living when sending me offers. All these expenses need to be covered- and I have to make my cut on top. Cutting into the dress when cutting open the satchel is a stupid thing to do. Please rip satchel open carefully. Communication & common sense is a key to a lot- please use it :. It happens not often but regularly that a sorting machine has got a defect- meaning that satchels get send all around the country- back and forth multiple times. I cannot be blamed for that!