This is a listing for a large Royal Doulton portrait mug. Excellent condition (See pictures). If you receive a damaged item we will need your help getting it to the post office for inspection after we have filed the claim. Please view the pictures/scans. They are of the actual item up for sale and are provided in part to show the quality of the piece. Try and keep the age of the offering in mind when developing your expectations. All things age in their own way. We are always happy to try and answer any questions you may have. Thanks for viewing our posting. We are two retired women having fun discovering treasures. Since we are two old ladies we know a little about a lot of things, but as the saying goes not a lot about anything. We do not claim to be experts. We do our best to describe the quality and condition of everything listed. Visit our store to see our other listings. We want everyone to be happy with their experience.